High expectations were set for the Mobile Hotspot, a portable travel router promising high-speed 4G internet access, support for up to 10 users simultaneously, and a robust 2100mAh battery. However, user experiences paint a less rosy picture.
Many users reported significant issues with functionality. Common complaints include the device's inability to work with various SIM cards, failure to connect to the internet without an existing Wi-Fi connection, and problems with charging. These issues were compounded by frustrating customer service experiences, particularly concerning returns and refunds.
On the positive side, when functional, the device offers a lightweight design and wide compatibility with multiple devices like laptops and tablets. The LED smart display is user-friendly, enhancing its portability and ease of use in theory.
However, the overwhelming feedback suggests that potential buyers should proceed with caution. The recurring theme of malfunctioning units and poor customer support significantly detracts from the product's appeal. It might be wise to explore more reliable alternatives in the market before committing to this purchase.