Pros:
- Excellent Video Quality: The 5MP cameras deliver sharp, clear images, making it easy to monitor your property.
- Reliable Customer Support: Many users praised GW Security's tech support, especially Alejandro and John Hernandez, for their patience and expertise.
- Advanced Features: Includes PIR thermal sensing, customizable alarms, and mobile app integration for remote monitoring.
- Generous Warranty: Comes with a two-year warranty and free lifetime tech support.
Cons:
- Two-Way Audio Issues: Outdoor audio performance is poor, with weak output and wind interference making communication difficult.
- Camera Reliability: Some users reported cameras failing within two years, with no clear resolution from support.
- Low FPS Blur: Moving objects appear blurry, making license plate recognition challenging unless stationary.
Verdict:
The GW Security system offers high-quality video and robust features but falls short in audio performance and long-term reliability. Ideal for users prioritizing video clarity over two-way communication.