


If you're in the home service industry and dreaming of scaling your business, this book is like having a seasoned mentor whispering trade secrets in your ear. Tommy's no-nonsense approach cuts through the fluff—I found myself nodding along as he emphasized KPIs (which I now track religiously). The chapter on marketing scripts alone saved me months of trial-and-error.
What surprised me most was how digestible it felt despite packing serious value. As someone who usually abandons business books halfway, I devoured this in two beach afternoons (sorry, ocean views). The actionable checklists had me implementing changes before I even finished chapters—we've already redesigned our service packages using his tiered pricing strategy.
The Service Titan mentions initially felt promotional, but after testing alternatives, I get it. That CRM section actually convinced me to switch systems, and wow—seeing real-time profit margins per job changed everything. Pro tip: Keep highlighters handy for the gold nuggets about team incentives and customer retention frameworks.
Is it perfect? Some sections assume you're ready to build an empire rather than a solid six-figure business. But even as a solo contractor, the mindset shifts around value pricing and systematizing operations paid for the book 10x over. That 'aha' moment when I calculated my true hourly rate? Priceless.
Skip if you want get-rich-quick schemes; embrace if you're ready to treat your trade like the million-dollar asset it can be. Just be warned—you'll probably buy extra copies for your team like I did.
