Let me start by saying this bracket is a BEAST. The heavy-duty steel construction had me nodding in approval as soon as I unboxed it. My 8,000 BTU AC unit feels rock-solid on this thing - zero wobbles even during strong winds. The epoxy coating gives me confidence it'll survive multiple seasons.

The no-drill design is GENIUS for renters like me. I installed it in my double-hung window in about 25 minutes (with some cussing). Pro tip: Have a second person help during assembly - those extension arms can be tricky to align solo. The adjustable width (31.5" to 41.7") accommodated my weird apartment windows perfectly after some tweaking.

Now the not-so-great parts: Those instructions? Basically hieroglyphics. The font size is microscopic and crucial steps like washer placement are missing entirely. I ended up using common sense plus the product photos to figure it out. Also, the included wrench felt like a toy - had to grab my own tools.

Major win: The anti-slip rubber pads actually work! My AC hasn't budged an inch all summer. The slight rear tilt (easy to adjust) ensures proper drainage outside rather than dripping down my wall.

Would I buy again? Absolutely - already ordered a second one for my bedroom window. Just be prepared for some assembly frustration and maybe keep a hacksaw handy if your window frames are extra thick.