After using the NGTeco TC1 Cloud Time Clock for a month in my 15-employee cafe, I've got some strong opinions about this punch-in system. Let me break it down for you.

The Good: Setup was surprisingly smooth despite the confusing manual. The free cloud service is a game-changer - checking real-time attendance from my phone while managing inventory is clutch. The included RFID cards work flawlessly, and I love that employees can't tamper with hours (unlike our old paper system).

The Bad: The software feels like it was designed by engineers who've never run a small business. Want to fix a mistaken punch? Tough luck - editing functionality simply doesn't exist. The mobile app's interface looks clean but operates like a maze - it took me three days to figure out shift scheduling.

Real-World Pain Point: During our breakfast rush last week, the facial recognition kept clocking in passing customers! There's no verification step, so we had to manually delete phantom punches later. For $200, I expected better.

Silver Lining: Customer service saved this from being a 1-star review. When I nearly threw the device out the window during setup, Joseph from support remotely configured our entire team in under an hour - fingerprints, PINs and all.

Verdict: If you need basic time tracking without cloud features, get their older model instead. The TC1 shows promise but feels half-baked - like they prioritized flashy features over core functionality. Wait for version 2.0 unless you enjoy being a beta tester.