Let me start by saying this bracket is BEEFY. The steel construction feels like it could hold a small elephant, not just a 200lb AC unit. My old wooden window frame was groaning under the weight of my AC last summer, but this bracket took all that stress off instantly.

But oh man, the assembly... The instructions might as well have been written in hieroglyphics. I spent 20 minutes holding parts upside down before realizing the diagram was wrong. Thank god for the video tutorial - that saved me from sending my AC crashing to the sidewalk.

Pro tip: Have a ratchet set ready. Trying to tighten those bolts with pliers was like wrestling an octopus. And expect to make a hardware store run - I needed extra washers to keep the legs from swinging like pendulums.

The height adjustment is brilliant for different window types, but creates a massive gap under the AC. I had to stuff enough foam insulation to make my unit look like it was sitting on a cloud.

Once installed? Rock solid. No more worrying about my AC taking a dive every time I adjust the temperature. Just wish the installation process didn't require an engineering degree.