Let me start by saying this dispenser is a LIFESAVER when your hands are full of greasy pans or raw chicken. The touchless infrared sensor works like magic—just hover your hand, and bam! Perfectly measured soap (adjustable via remote!). No more awkward pump struggles mid-cooking chaos.

The 1000ml capacity is legit. I refilled mine with lavender-scented soap 3 weeks ago and it’s still going strong. The transparent bottle is clutch for quick level checks—no surprise empty moments during dishwashing marathons.

BUT… installation had me sweating. That plastic threading? Nightmare fuel. Mine kept "popping" loose until I MacGyver’d it with Teflon tape (pro tip right there). Also, the square design spins out of alignment constantly—my OCD twitches every time it looks crooked against my faucet.

Weirdest flaw? The straw’s too short! My granite countertop steals about an inch of unreachable soap at the bottom. Not a dealbreaker, but annoying when you’re squeezing out the last drops of fancy organic soap.

Customer service deserves applause though—when I complained about the flimsy first model, they overnighted a brass-upgraded version for free. Still has quirks, but now feels substantial (and no longer leaks!).

Final verdict? 8/10 for function (touchless convenience is EVERYTHING), 6/10 for build quality. Perfect if you’re okay with some DIY fixes for long-term use.