Let me start by saying this dispenser is absolutely gorgeous. The soft grey ceramic has a luxurious matte finish that instantly elevates my bathroom's aesthetic. It feels substantial in hand - until it doesn't.

The first week was love. Every time I washed my hands, I admired how the muted greenish-grey complemented my marble countertop. The pump action felt smooth... at first. Then came the soap dribbles down the sides that required constant wiping.

Here's the heartbreaking part: mine lasted exactly 17 days before meeting its demise during a routine bathroom cleaning. It toppled over from about 12 inches onto a bathmat - not even tile - and cracked along the base. For $50, I expected better durability.

While some reviewers mention paint chipping, mine showed no signs of wear before breaking. The mechanism does have quirks - you can't fill past 3/4 without risking overflow, and the pump requires just the right pressure.

Would I recommend it? Only if you're okay with treating a functional item like delicate decor. It's perfect for guest bathrooms that get light use, but for daily family use? That beautiful ceramic hides structural fragility that makes plastic alternatives suddenly appealing.