1. **Visual and Audio Quality**: This trilogy shines in 4K UHD, offering stunning visuals and crisp audio. However, it's important to note that only 'War' includes Dolby Atmos, while 'Rise' and 'Dawn' feature DTS-HDMA 5.1 and 7.1 respectively.

2. **Digital Codes Issue**: A significant drawback is the digital codes provided, which only stream at 1080p HDX, not true 4K UHD as expected. This has been a point of contention among buyers who feel misled by the packaging promises.

3. **Customer Support**: On a positive note, customer support from Fox/Disney has been praised for their responsiveness in resolving issues related to missing or incorrect digital codes.

4. **Value for Money**: Despite the digital code issue, the physical discs offer excellent value, especially when purchased on sale. The trilogy is often available at a bargain price, making it a worthwhile addition to any collection.

5. **Special Features and Extras**: The set includes insightful special materials that delve into the CGI and motion capture techniques used to bring the apes to life, enhancing the viewing experience with behind-the-scenes content.

6. **Overall Experience**: While there are some technical shortcomings with the digital versions, the overall quality of the films themselves—both in terms of storytelling and technical execution—makes this collection a must-have for fans of the franchise and newcomers alike.