The OWC ThunderBay 8 RAID 5 Edition is an 8-bay external drive enclosure designed for high-capacity storage needs. It features dual Thunderbolt 3 ports, allowing for daisy-chaining up to six units for a massive 960TB of storage. The enclosure supports both 2.5-inch and 3.5-inch SSDs/HDDs, making it versatile for various storage solutions.

One of the standout features is its plug-and-play readiness, requiring no additional drivers and including a Thunderbolt cable. The thumb screw release trays facilitate quick drive swaps, enhancing user convenience. It is Thunderbolt certified for both Mac and Windows, ensuring broad compatibility.

However, user experiences vary. Some users praise its build quality and performance, especially those transitioning from other brands like DROBO due to reliability issues. They appreciate the simplicity and efficiency of the RAID features provided by OWC enclosures.

On the flip side, some users report significant issues with the system becoming unresponsive after a few days of operation, regardless of the connected computer's make or OS. This has led to frustration and regret over the investment.

Another point of contention is the SoftRAID software, which some find adequate but not without its flaws. The necessity for annual updates at an additional cost has been a deal-breaker for some users.

In summary, while the OWC ThunderBay 8 offers impressive hardware capabilities and build quality, potential buyers should weigh these against reported software issues and operational reliability concerns.