Just installed this universal AC bracket for my 12,000 BTU unit and overall it's doing the job well! The thick stainless steel feels super sturdy, and I love that it keeps my condenser safe from ground gunk.

Installation was pretty straightforward, though I wish the package included larger washers. Had to make a hardware store run - pro tip: grab some nylon nuts too for extra security. The provided rubber pads are a nice touch for vibration dampening.

One hiccup - the anchor holes seemed oversized? My drill bit might've been too big, causing some looseness. Maybe include recommended bit sizes in the instructions next time.

For the price though, this is solid. After adding those extra washers, my unit sits perfectly level and stable. Would recommend with some minor DIY adjustments!