Let me start by saying the Ezlo Plus Smart Home Hub is a sleek little device that promises to be the brain of your smart home. Setting it up was a breeze—plugged it into my router, downloaded the app, and voila! Within minutes, I had my smart lights, doorbell, and thermostat connected. The integration with Alexa and Google Assistant is seamless, and controlling everything with voice commands feels like living in the future.

However, not all rainbows and sunshine here. While some users rave about its reliability, others (including me) have faced random disconnections. One day, my smart lock just stopped responding for no apparent reason. Re-adding devices fixed it temporarily, but the unpredictability is frustrating. The Vera app also feels clunky compared to the main Ezlo interface—why two apps for one system?

On the bright side, support is responsive. When my Zigbee devices refused to pair, their team offered immediate help (though I couldn’t take the call). Automation features like dimming lights at sunset or triggering porch lights with motion detection work brilliantly when they *do* work.

Bottom line: If you’re tech-savvy and patient with occasional hiccups, the Ezlo Plus offers great value. But if reliability is non-negotiable, you might want to explore pricier alternatives like Hubitat.