Okay, let me start by saying this dolly is an absolute UNIT. I've moved everything from fridges to gun safes with it, and it laughs in the face of heavy loads.
The stair climber feature? Game-changer. I single-handedly moved a 75-gallon water heater down a flight of stairs like some kind of appliance-moving superhero. The kickback wheels make balancing heavy items surprisingly easy.
That auto-recoil strap system is pure genius - no more wrestling with tangled straps or worrying about your load shifting. Though fair warning: it takes a minute to figure out how it works (I may have looked like an idiot for the first 10 minutes).
Now, the elephant in the room - yes, this thing is HEAVY (71 lbs heavy). But honestly? That's the trade-off for something this sturdy. It's like complaining that a tank has bad gas mileage.
One minor gripe - mine arrived with slightly damaged plastic sliders. Not a dealbreaker, but annoying at this price point. Still wouldn't return it though because this dolly has already saved me hundreds in moving costs.
Final verdict: If you regularly move heavy stuff, just buy it. Your back (and wallet) will thank you.