Just installed this window AC bracket last weekend for my 8,000 BTU unit, and here's my honest take after wrestling with it for 2 hours.

The GOOD first: This thing is built like a tank! The epoxy-coated steel feels premium, and I love how the adjustable legs (8.5" to 13.75") accommodated my weirdly thick exterior walls. The magnetic spirit level was a lifesaver - no more crooked AC units dripping condensation everywhere.

But here's the REAL TALK: Installation isn't as easy as advertised. Like other reviewers mentioned, you MUST install this on the exterior side (contrary to some instructions), otherwise you'll get nasty gaps inviting bugs. The included tools are laughably flimsy - I ended up using my own drill. Pro tip: Add an extra screw under the foot like I did for anti-slip security.

Surprise MVP feature? Those multiple adjustment holes! I actually repurposed mine to support a sagging AC unit in another room - way beyond its intended use but worked perfectly.

Final verdict? Solid product IF you have:
- A solid (not hollow!) windowsill
- Willingness to use proper tools
- Ability to install on exterior side

Would I buy again? Yes, but only because alternatives are worse. Just go in knowing it's a project, not a 5-minute install.